Terms and Conditions

1. About these terms

This website is operated by K S R Enterprise (trading as KSR Thread House), 2/2/1, Venkatraman Road, Shevapet, Salem, Tamil Nadu 636002, India, GSTIN 33FKRPS7359A1ZP. Please read them with our Privacy Policy, Shipping Policy and Refund & Return Policy.

2. Products and prices

• All prices are in Indian Rupees (₹) and include applicable GST unless stated otherwise. Shipping is extra and shown at checkout.
• Many products have a wholesale price that applies automatically when the quantity reaches the minimum shown on the product. Some wholesale facilities may need your account to be approved first.
• Product pictures are for illustration. Colours may look slightly different on your screen. Lace and fabric are sold in the unit shown (for example per meter).
• We try to keep prices and stock correct. If there is a mistake, we will tell you and either correct the order with your consent or cancel it and refund any amount paid.

3. Orders

Placing an order is an offer to buy. We accept it when we confirm it, after your payment is received. We may refuse or cancel an order, for example when an item is out of stock, the address cannot be served, or we suspect misuse.

4. Payment

You can pay online (UPI, debit/credit cards, net banking) through Razorpay. Online payments are processed by Razorpay under its own terms. We do not offer Cash on Delivery.

5. Your account

You log in with a one-time code sent to your mobile or email, or with Google. Keep your codes and device private. You are responsible for activity under your account. Give us correct and complete information.

6. Invoices

We issue a GST invoice for orders. Business buyers should enter their GSTIN at checkout.

7. Acceptable use

Do not misuse the website: no attempts to hack or disrupt it, no automated scraping, no false orders and no unlawful use.

8. Intellectual property

The logo, designs, pictures and text on this website belong to K S R Enterprise or its licensors. Please do not copy them without written permission.

9. Limit of liability

To the extent allowed by law, our liability for any claim about a product or order is limited to the amount you paid for that order. We are not liable for delays or failures caused by events beyond our control.

10. Governing law

These terms are governed by the laws of India. Courts at Salem, Tamil Nadu have jurisdiction over any dispute.

11. Changes and contact

We may update these terms; the latest version is always on this page (last updated 1 October 2026). Questions: ksrthreadhouse@gmail.com or 9500767926.